BizResCo ("we," "us," or "our") operates the marketplace at bizresco.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect information when you use the Service. By using the Service, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly and information collected automatically:

Account information — name, email address, and password when you create an account.
Profile and business information — business name, industry, location, phone number, and details you enter when listing a service, posting a request, or completing intake forms.
Lead and request information — contact details, project descriptions, budget, and urgency shared when you post a request or request a consultation.
Payment information — processed by our payment providers (Stripe, PayPal, and Square). We do not store full card numbers on our servers.
Usage data — pages visited, search queries, device type, IP address, and cookies used to operate and improve the Service.

2. How We Use Your Information

To create and manage your account and provider listings.
To match business owners with providers and route requests.
To process payments and deliver purchased services, subscriptions, and consulting.
To send transactional emails, digests, notifications, and (with consent) marketing communications.
To analyze and improve the Service, including AI-assisted search and recommendations.
To comply with legal obligations and protect against fraud or abuse.

3. Sharing of Your Information

We share contact details with a provider only when you submit a request and consent to sharing them. We do not sell your personal information. We may share data with:

Service providers — payment processors, email delivery, analytics, and hosting partners acting on our behalf.
Providers you engage — the information you choose to share when posting a request.
Legal authorities — when required by law or to protect rights, safety, or property.

4. Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember preferences, measure traffic, and deliver relevant content. You can disable cookies in your browser, though some features may not function properly.

5. Data Retention

We retain account and listing data for as long as your account is active. Lead, request, and transaction records are retained as needed to provide the Service and meet legal and accounting requirements. You may request deletion of your data at any time (see below).

6. Your Rights

You may access, correct, or delete your personal information by:

Updating your profile or provider listing in the dashboard.
Emailing us to request export or deletion of your data.
Unsubscribing from marketing emails using the link in any message.

If you are a California resident, you have rights under the CCPA, including the right to know what personal information is collected and to request its deletion.

7. Security

We use industry-standard measures including encrypted transmission, access controls, and row-level security to protect your data. No system is perfectly secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect their personal information.

9. AI and Automated Processing

We use AI to interpret search queries, recommend providers, generate content, and route requests. These tools process the information you submit to provide relevant matches and may use third-party models. We apply rate limits and input bounds to prevent abuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at info@bizresco.com.